"Cancellation of a transaction in accordance with the Consumer Protection Regulations (Transaction Cancellation), 5771-2010 and the Consumer Protection Law, 5741-1981"

Transaction cancellation
A consumer may cancel an agreement pursuant to the purchase of a service within 14 days from the date of making the agreement, provided that the cancellation is made at least 14 days, which are not rest days, prior to the start date of the service;
 
Cancellation fees
If the consumer cancels the purchase agreement, the dealer may charge the consumer a cancellation fee of 5% of the price of the goods or the service fee or 100 new shekels, whichever is lower.
If the transaction was made with a credit card and the trader proves to the consumer that the credit card company or another entity with which the trader contracted to perform credit card clearing, charged him a fee for clearing the credit card in a transaction that was canceled, the trader may also charge the consumer for the fee that was charged to him.





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